Our Service Guarantee
As your broker, it is our duty to ensure that all of your insurance needs are met. Beyond that, we provide additional risk services with your insurance package. We pride ourselves on and live by these extra services, which set us apart from the average broker. Throughout everything we remain your advocate; value you may not be aware of is added to your insurance investment by these services:
24/7 Claims Service
- When reporting a claim after hours, a registered broker from our office will answer your call and provide guidance and reassurance.
- When you experience a claim, our brokers will go to great lengths to ensure fairness and satisfaction.
- We will do a regular follow-up with you and your adjuster to keep the process as smooth as possible.
- We will give valuable advice on how to proceed to protect yourself and your insurance record.
Knowledgeable, Trusted Team
Gougeon Insurance Brokers maintain a high level of education to ensure optimal learning opportunities for you, as well as providing peace of mind and the assurance that your Gougeon broker is knowledgeable in your field.
- The energy and tenacity of our younger staff coupled with the experience of our veteran staff culminates to create a fountain of knowledge that will benefit you.
- We’ll take the time to explain the insurance plan you have purchased to limit any confusion when it comes to deciphering insurance jargon.
24 Hour Call Return
- We have a maximum 24-hour call return policy, which guarantees that your call will be promptly returned.
- We are so confident in our guarantees that we promise that if at any time they are not met, our president will gladly hear from you.